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“Working with Kathryn taught me some valuable lessons. I used to think my involvement in the details was absolutely critical to making a difference to this business and I got a lot of satisfaction from making things happen. But through this process, I learned that isn’t my job. My job is not to micromanage but to let others step in and get the job done. As a result, I learned how to say no to requests for my time, to protect my time, to delegate and let go of work that others should be doing and to trust others to grow and do their job. Because of this new mindset and adding more productive systems to my work schedule, I have an organized structure to my day and a solid plan of action. I’ve gained an average of 4 hours a day in productive time to work on issues and strategic priorities that are critical to this business. I’ve learned how to take control over my time and to direct others to take action on issues that really matter to the future of this business.”
- Steve Cleary, V.P. Enterprise Procurement, Dell Inc.